This policy explains what information we collect when you use this website or contact us, how we use it, and your rights. In short: this website does not use cookies, tracking or analytics, and does not collect any information you type in.
This website is run by Active Support Education Centre Ltd, a company registered in England and Wales (company number 08702890). Our registered office is Unit 1 Britannia Estates, Leagrave Road, Luton, Bedfordshire LU3 1RJ.
We are the “data controller” for information collected through this website. We are registered with the Information Commissioner’s Office (ICO), registration number ZA185812.
This policy covers this website and general enquiries made to the school by phone or email.
How we handle information about our pupils, parents and carers, and staff as part of running the school is explained in our school privacy notices. You can ask the school office for a copy at any time.
No cookies. We do not set cookies on your device when you visit.
No tracking or analytics. We do not use Google Analytics or any similar service to follow what you do.
No forms. The website does not ask you to type in or submit any personal information.
Nothing shared with other companies. Our fonts and images are stored on our own website, so visiting a page does not send your details to Google or anyone else.
Technical logs. Like all websites, the server that hosts this site may automatically record basic technical information, such as your IP address, browser type and the pages requested. This is used only to keep the website secure and working, and is kept for a short time.
Staff who manage the website. If you log in to manage this website, WordPress uses cookies that are essential for logging in. These are not used for visitors.
If you contact us, we use the information you give us, such as your name, contact details and the reason you are getting in touch, to respond to you. We keep it only as long as we need to deal with your enquiry, unless it becomes part of a pupil’s or staff member’s record, in which case our school privacy notices apply.
Safeguarding. If you tell us about a concern for a child’s safety, we may need to share that information with children’s social care, the police or other agencies, as the law requires. We will always act in the best interests of the child.
This website links to other organisations, such as the NSPCC, the NHS and Luton Council. When you follow a link, that organisation’s own privacy policy applies, so please read it.
Under UK data protection law you have the right to:
ask for a copy of the information we hold about you
ask us to correct information that is wrong or incomplete
ask us to delete your information, or to limit how we use it, in some circumstances
object to how we use your information, in some circumstances
To make a request, contact the school office. We will respond within one month.
Active Support Education Centre
Phone: 01582 256040
Email: info@activesupporteducation.co.uk
Post: Unit 1 Britannia Estates, Leagrave Road, Luton, Bedfordshire LU3 1RJ
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
We may update this policy from time to time. This version was last updated on 13 November 2026.