Accessibility statement

A website everyone can use.

Many of our learners and families have additional needs, so we want this website to be easy to read and use for as many people as possible. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

How we’ve made this site accessible

Text uses Atkinson Hyperlegible, a typeface designed for readers with low vision, and Lexend, designed to make reading easier.

Body text is large, with generous line spacing and short line lengths.

Text and background colours are chosen for strong contrast.

You can zoom to 200% and use the site on a phone without losing content.

You can move through the site using only a keyboard, and a “Skip to content” link jumps past the menu.

Pages use clear headings in a logical order, so screen readers can navigate them.

Images have text alternatives, and decorative images are hidden from screen readers.

Phone numbers can be tapped to call, and links say where they lead.

Nothing moves, flashes or plays automatically.

Known limitations

We know some parts of the site are not yet fully accessible:

PDF documents. Our policies are PDFs converted from Word documents. Some may not work fully with screen readers. We can provide any policy in another format (see below).

Other websites. We link to trusted organisations such as the NSPCC and NHS. We can’t control how accessible their sites are.

Not yet independently tested. This website was redesigned in November 2026 and has been checked by us, but not yet audited by an accessibility specialist.

Need something in a different format?

If you need information from this website in a different format, such as a paper copy, large print or easy read, or would like someone to talk it through with you, please contact us. We’ll get back to you within 5 school days.

Reporting a problem

If you find a problem with this website that we haven’t listed here, or you think we are not meeting accessibility requirements, please tell us. It helps us improve.

Active Support Education Centre
Phone: 01582 256040
Email: info@activesupporteducation.co.uk
Post: Unit 1 Britannia Estates, Leagrave Road, Luton, Bedfordshire LU3 1RJ

If you are not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS).

About this statement

This statement was prepared on 13 November 2026. We will review it by November 2027, or sooner if the website changes significantly.